Research fields

We offer a wide range of research methods and solutions that can be applied in various fields.

Retail

Objective and subjective (what a customer says) examination and assessment of chains, commercial units, petrol stations, webshops, brand distributors.

Pharmaceutical industry

Our OTC-Tracking, Substitution, PharmaRepControl™ and Mystery Patient research methods are applied to monitor pharmacies, hypermarkets and petrol stations.

Direct services

Examination and assessment of banking establishments, insurance companies, travel- and ticket agencies, car dealers, service networks, car rental companies, restaurants, hotels, hospitals/private clinics.

Indirect services

Examination and assessment of customer services, call-centers, online customer services and sales systems.